Welcome to SmartDevices.es.
Your privacy and the protection of your personal data are of the utmost importance to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

We are committed to full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Spain’s Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

By using our services, you agree to the terms of this Privacy Policy.

1. Data Controller

Company Director: Matej Belic
NIE Number: Z2891635B
Registered Address:
Calle Yate 173,
03189 Orihuela, Alicante,
Spain

For any inquiries regarding your personal data, please contact us via the Contact Us page.

2. Personal Data We Collect

We collect and process the following types of personal data:

  • Identification Data: Full name, billing and shipping address
  • Contact Data: Email address, phone number
  • Payment Information: Transaction details (we do not store your card numbers)
  • Order Details: Purchase history, order status
  • Technical Data: IP address, browser type, device information, usage data
  • Marketing Data: Your preferences in receiving marketing from us

We collect this data directly when you provide it (e.g., placing an order, filling out forms) or automatically when you interact with our website (through cookies and similar technologies).

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your customer account
  • To provide customer support and after-sales service
  • To comply with legal and tax obligations
  • To improve our website, products, and services
  • To send promotional communications (only with your explicit consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity — to perform a contract with you
  • Legal obligation — to comply with legal requirements
  • Consent — for marketing communications
  • Legitimate interests — to improve our services and protect against fraud

5. How We Share Your Data

We may share your personal data with:

  • Payment service providers: To process transactions securely
  • Shipping companies: To deliver your purchases
  • IT service providers: To maintain and secure our website
  • Regulatory authorities: Where legally required

All third-party service providers are required to respect the security of your personal data and treat it in accordance with the law.

6. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA).
If future transfers are necessary, we will ensure compliance with GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including:

  • Transactional and order data: Retained for 6 years to comply with legal and tax obligations
  • Marketing data: Until you withdraw your consent
  • Account information: Until you request deletion

After these periods, your data will be securely deleted or anonymized.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request access to your data
  • Rectification: Correct any inaccurate or incomplete data
  • Erasure: Request the deletion of your data (“right to be forgotten”)
  • Restriction: Restrict processing in certain circumstances
  • Portability: Receive your data in a portable format
  • Objection: Object to the processing of your data for marketing or legitimate interests
  • Withdraw Consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us via the Contact Us page.
We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • SSL/TLS encryption
  • Firewalls and server security
  • Limited access to personal data
  • Regular system updates and security assessments

10. Use of Cookies

We use cookies and similar technologies on our website.
For more information, please see our Cookies We Use page.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.

The current version was last updated on April 28, 2025.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the Contact Us page.

Thank you for trusting SmartDevices.es!